1. Introduction
Welcome to Eldrok (“we,” “our,” “us”). We operate the website https://eldrok.com (the “Site”), and we’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, register for events, or otherwise engage with our services.
2. Information We Collect
A. Information You Provide
- Contact Information: Name, email address, phone number, job title, organization name when you fill out forms (e.g., to participate in events or subscribe to updates).
B. Automatically Collected Information
- Technical Data: IP address, browser type/version, operating system, pages visited, referring website, date and time of visits.
- Usage Data: Interaction patterns, time spent on pages, clicks, and scrolling behavior.
C. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., local storage, tracking pixels) to improve your experience, analyze usage, and provide personalized content. You can manage or disable cookies via your browser settings, though this may affect functionality.
3. How We Use Your Information
- Provide and maintain our services, including event registration, communication, and support.
- Process payments, invoicing, and administrative transactions.
- Send you updates, newsletters, promotional materials, and event-related announcements—subject to your consent where required.
- Improve our Site’s performance, content, and user experience through analytics and usage data.
- Comply with legal obligations and respond to lawful requests.
- Prevent fraud and ensure the security of our services.
4. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with web hosting, analytics, marketing platforms, payment processing, or email communication.
- Event Partners: If you participate in or exhibit at our events, relevant participant information (e.g., name, organization, contact) may be shared with co-sponsors or partners, with your prior consent where required.
- Legal Authorities: When required by law, or in response to legitimate legal requests, court orders, or government regulations.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with notice provided to you in such event.
5. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access: Request a copy of personal data we hold about you.
- Correct: Update or correct inaccuracies in your personal data.
- Erase/Delete: Request deletion of personal data, subject to legal obligations.
- Restrict/Withdraw Consent: Limit how we use your data or withdraw any previously granted consent for marketing communications.
- Object: Object to processing based on legitimate interest where applicable.
- Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, please contact us using the details in Section 8.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is permitted or required by law (e.g., for accounting or regulatory compliance).
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure—please contact us immediately if you suspect any breach.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may reach us at:
Eldrok Pvt. Ltd.
Address: 866, Tower B1, Spaze I-Tech Park, Sohna Road, Gurugram-122018, India
Email: hr@eldrok.com
Phone: +91-12-4475 1840 / +91-83750 27737
9. Changes to This Policy
We may update this Privacy Policy from time to time. When significant changes are made, we will post the new effective date and may notify you by email or via an announcement on the Site. We encourage you to review this policy periodically.